Roundcube – IMAP Server dropping the connection

When trying to log into your email account via the Roundcube webmail client and IMAP keeps dropping the connection you can fix this by:

  • #tail -20 /var/cpanel/roundcube/log/errors  —>To check the logs
  • #/etc/init.d/courier-imap restart                       —>To restart the IMAP service
  • #/scripts/courierup –force                                  —>To update the IMAP server

If the issue is still not resolved then you may need to change the permissions of the mail directory with the command below but make sure the username is the username from cPanel:

  • #chown -R username:mail /home/username/mail
  • #chown -R username:mail /home/username/etc

 

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